The Shaping Us Framework
10 mins
pdfUpdated: 23 Jun, 2026
Manage our emotions skills cluster
The skills within this cluster help us to build positive relationships, respond to others in kind and helpful ways, and deal with how we feel as we go through life, especially when facing situations that can cause emotions to run high.
We might know that, for us as an individual, having trouble concentrating, feeling like our heart is pounding in our chest, or feeling physically sick might mean we are feeling very worried. Beyond that, we have words to describe how we are feeling, and perhaps someone we can talk to, and we know what helps us as individuals – maybe taking a short walk or spending time with friends – to cope with these feelings.
These skills are:
- Understand our own and others’ emotions
- Have ways to manage our emotions
